Client OutcomesThe expertise, methodology and innovation that comprise Eclipsys’ outcomes approach results in tangible, meaningful improvements for our healthcare clients. See how Eclipsys clients have realized significant outcomes in: Revenue Cycle Management
Patient Flow
Emergency Care
Access to Care
Financial Performance Management
Services Revenue Cycle Management- Reduced DNFB days by 30%
- Decreased A/R days by 24%
- Exceeded budgeted annual cash collections by $13 million
- 2008 total net revenue realization of $1.8 million
- First half of fiscal year 2009 total net revenue realization of $710,000
- Outstanding total A/R days reduced from 32.4 to 28.9
- Volume increase of 11,873 visits without a staff increase
Patient Flow- Average time for bed turnover is now 30 minutes. Previously it was as high as 8 hours.
- 10 to 12 phone calls per case have been reduced to just one.
- Greater efficiency enabling nurses and staff to focus more on patient care.
- Nurse and staff acceptance
- Enterprise visibility enables planning and decision support.
- Cost Savings and measurable performance
- More than $1 million in avoided expenses by reduction of Bed Manager FTEs
- 90% decrease in number of phone calls per bed assignment/patient placement
- 90% decrease in overall time needed for the patient placement process
- 40-minute decrease in transitional, end-of-shift admission co-coordinator reporting
- Decreased internal patient flow phone volume by 70%
- 40% reduction in bed placement time
- Streamlined bed management processes that facilitate faster, smarter decision-making
- Dramatic reduction in admitted patients waiting in the emergency room
- Decrease in bed management phone calls
Emergency CareBlessing Hospital – Quincy, IL Improved patient throughput and reduced length of stay in the ED - 20-minute decrease in overall ED length of stay
- 100% CPOE Utilization
- 60% decrease in triage time
Sarasota Memorial Hospital – Sarasota, FLOperational and patient-management improvements in a high-acuity, high-volume Emergency Department - 100% increase in 30-minute wait-time compliance
- Decreased days on diversion
- Increased patient volume 17%
- Improved throughput
- Decreased Emergency Department length of stay by 17%
- Increased Press Ganey satisfaction scores by 25%
- Decreased patients leaving without being seen by 80%
Jefferson Regional Medical Center – Pine Bluff, AR- More time for clinicians at the bedside where it matters most
- Reduced wait times and improved communication
- Achieved 100% physician documentation
- Reduced denials by 50%
Access to Care Wellspan Health – York, PA - Increased point-of-service collections 54%, to $1.2M
- Improved registration accuracy to 99% via bill edits
Orange Regional Medical Center – Goshen, NY- 95% Registration accuracy
- 95% of scheduled patients pre-registered
- Pre-Registered patients cleared 5 days ahead of visit
Financial Performance ManagementDetailed financial and operational data improve business system-wide - $20 million increase in Medicare contribution profitability
- $10 million to $15 million savings in annualized labor costs from improved productivity
- $400 per case savings from physician-focused LOS
Services- 43% reduction in patients with ventilator-associated pneumonia
- 70% increase in Press Ganey patient-satisfaction scores
- 40% decrease in mean ED wait time
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