Transport

Sunrise Transport™ from Eclipsys, an integral piece of the Sunrise Patient Flow™ enterprise performance system, provides transport managers with real-time visibility and automated management of complex patient and material transport processes.

Patient transport in hospitals is fraught with opportunities for bottlenecks — administrative delays, breakdowns in communication, and unavailable staff and equipment. A study published in Nursing Economics documented that 87.6% of time in the patient transport process is inefficient time, marked by lost productivity and ineffective activities*.

With the Web-based Sunrise Transport, transport departments can dramatically increase response and job completion time and more efficiently manage resources to ensure the staff and materials are in place when they’re needed.

Working seamlessly with the hospital’s admissions/discharge/transfer (ADT) system — including Sunrise Enterprise Registration and other vendors’ ADT solutions — Sunrise Transport leverages existing telephony and paging infrastructure and can automatically schedule advanced jobs based on pending patient needs. Intuitive graphical tracking displays and intelligent work queues enable the automated capture and assignment of transport jobs and detailed management of activities.

Sunrise Transport enables automated workflow, enterprise visibility, business process management, instantaneous intelligent communications and integrated performance reporting which drives coordinated hospital patient flow and improves resource utilization.

Drive patient throughput and increase satisfaction

More efficient management of transport services means a dramatic reduction in wait time for clinicians and patients, leading to higher satisfaction and more effective clinical performance. Sunrise Transport streamlines your transport processes with:

  • Real-time electronic capture of scheduled and on-demand transport requests
  • Consolidated, multi-user work queues and dispatch management
  • Real-time job status updates, both centralized and decentralized
  • Real-time status of transportation activity at summary and detail levels
  • Intelligent auto-dispatch, conflict-checking, and load-balancing of work across regions, configurable based on hospital processes
  • Complete staff activity tracking and on-demand staff re-allocation
  • Automated page alerts and electronic job assignments
  • Intuitive, multilingual IVR for job status updates
  • Intelligent escalations
  • Real-time activity tracking and event capture
  • Comprehensive productivity reporting, trending and variance analysis

Outcomes leadership from Eclipsys

Discover how Sunrise Transport can help your hospital expedite patient movement for faster, more effective care, helping you achieve real, measurable operational, clinical and financial outcomes. Learn more about our outcomes leadership or contact us today to get more information and schedule a demo with an Eclipsys representative.

* Hendrich, Ann L., MS, RN, FAAN, and Nelson Lee. “Hospital Efficiency and Intra-Unit Patient Transports.” Nursing Economics, 2005, 23(4):157-164.

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